Terms of trade

Shipment Cost and delivery time  with GLS Logistics
Country Cost for buys up to 180 Euro Cost Free over Euro Delivery - work days
Austria 18,00 180,00 3-4
Belgium 15,00 180,00 3-4
Bulgaria 30,00 250,00 7-9
Croatia 50,00 400,00 5-6
Czech republic 24,00 250,00 4-5
Denmark 8,00 100,00 1-2
Estonia 32,00 300,00 8-9
Finland 18,00 180,00 4-6
France* 19,00 180,00 3-5
Germany 12,00 180,00 3-4
Ireland 24,00 250,00 5-6
Italy 18,00 180,00 5-7
Luxembourg 15,00 180,00 3-4
Malta 50,00 300,00 5-8
Netherlands 12,00 180,00 3-4
Norway** 18,00 (plus tax/custom) 180,00  (tax/custom not free) 3-6
Poland 25,00 250,00 4-6
Portugal 25,00 250,00 5-7
Slovakia 22,00 250,00 4-6
Spain 24,00 250,00 5-8
Sweden 12,00 180,00 3-5
Switzerland 12,00 180,00 4-5
If Your country is not in the list and you wish to buy - please write an e-mail to      
* Not to some islands or places where normal delivery is not in function  
** Cost of Local Import tax is not included in the price  


When completing an order, it will be shipped within 1 to 3 business days. Normal delivery time to addresses in Europe can be seen above. All items are shipped with GLS or Post Nord. Errors in this regard can occur.

Return (Right of withdrawal)
If you regret your purchase, all standard stock items can be returned within 14 days from the date of receipt. Upon return, the item must be in the same condition and quantity as at the time of receipt. In return, you pay the shipping costs.

The purchase price will be credited to your account within 2-3 weeks. When returning, please enclose the return slip that is included when you buy the return label. Upon return, the amount will be returned to the account associated with the payment card used for the purchase. Cancellation can also be done by refusing to receive the item.

For further information, see: SHIPPING / PRICES / RETURNS).


Items supplied / ordered by the customer with special stringing in the racket, clothing with name print or club related clothes with print can not be returned or exchanged.


Any standard stock item can be exchanged within 14 days. When returning, please enclose the return slip that is included when you buy the return label.

If we do not have the item in stock, the amount of the item will be returned within 14 days or as soon as possible. Goods can only be exchanged for goods with the same or lower price. If you want a product for a higher price, please order new order. You can also place a new order immediately and make a note that it relates to exchange. Then you will be credited the returned items as soon as we have received them.



Personal data on purchase
When you make purchases on our websites, we collect a number of personal information about you. The information we register is: Your first and last name, your address details and your e-mail address. The information is not encrypted, nor is it transmitted in encrypted form. As you shop on our websites, you agree that we allow you to retrieve these personal data through your email address or phone number. This means that these personal data are publicly available and can be accessed if you have access to your email address or phone number. If you wish to delete these personal data, please contact customer service that can remove your personal data. Credit card information is encrypted. We do not store your credit card information. Please note that you accept our personal data policy ("processing your data") when using this website, including our use of cookies.


We check all items before shipment. Should there be any error with an expedition, don´t hesitate to contact us at email: This return slip is completed and returned with the goods. Items returned by complaint are repaired or replaced by a new delivery within 7 days of receipt. If we haven´t got the replacement product, the amount paid will be credited within 14 days. In addition, of course, the 2-year deadline for payment according to the Buying Act applies.
Competition Terms
You can only participate in the competition once per draw. The competition is not required for purchase. You are in the draw for the prizes while participating in the competition either by email or on Facebook and / or have answered the questions correctly. In case of suspicion we are entitled to exclude participants from the draw.


If you win
The winners of the contest will be notified directly by e-mail, and the names are published on the website. By participating in the competition, you agree to this publication at the same time. The winners receive their prize in about 14 days. The prizes can not be exchanged for cash or other items.


Personal data
If you participate in the competition, please be sure to provide all the personal information specified at the competition so we can send you teh winnings. We are not responsible for any typographical errors. We reserve the right, with immediate effect, to change the winnings in a competition or completely discontinue the competition. The employees of us as well as members of their households may not participate in the competition. If you have questions, please feel free to contact us.


Prices and discounts
Errors in connection with prices and discounts can occur. In the case of special agreements for the purchase of club or groceries, you may not combine the negotiated prices with other types of discounts or coupon codes. Discount codes do not apply to already discounted products.


In general
If you have further questions, you can get the most answers by clicking Customer Services at the top of the website. You are also welcome to contact our customer service at or phone (+45) 31 25 00 10. We ask you to have your order number at hand.


The return address is: Sportbiz ApS, Marielundvej 45B st., DK-2730 Herlev, CVR no. 30349296